Charities are leveraging chatbots and conversational AI to provide 24/7 support, answer frequently asked questions, and guide potential donors through the donation process, resulting in increased engagement and higher conversion rates. These AI-powered tools enable personalized interactions with supporters, fostering stronger connections and encouraging long-term giving. Additionally, conversational AI allows charities to scale their outreach efforts and reach a wider audience, particularly younger demographics who prefer digital communication channels.
Here are some of the brands we've helped go #AI-First
Royal National Institure for the Blind | Video Chatbot
The Body Coach for Amazon Alexa & Google Assistant contains seven x 15-minute high intensity workouts that help you get fit and burn fat. The workouts range from beginner to intermediate level and can be completed at home with no equipment.
This skill has been optimised for screen-based Alexa devices like the Fire TV using APL.
Solace Womans Aid | Charity AI Assistant
Freya is a web-based chatbot who can provide support and advice to those who need it 24/7 via the Solace website. She acts as an extension of Solace's support team. Depending on the time of day and location, Freya can put users in touch with the best services to contact and provide advice and tips if they're not ready to speak to someone.
https://www.solacewomensaid.org/get-help
Tommy's Baby
Tommy’s Midwife is here to help with questions you may have about pregnancy, labour and birth. You can ask about your physical and mental health during pregnancy and any symptoms you may experience. You can also find information about possible complications, and things you can do to keep your baby safe.
WaterAid
Welcome to The Sound of Water by WaterAid. Drift away to the far corners of the world as you listen to the calming sound of rivers, lakes, and waterfalls. To get started, just say “Alexa, open The Sound of Water”.
RSPCA
The Royal Society for the Prevention of Cruelty to Animals (RSPCA) is a charity operating in England and Wales that promotes animal welfare. They are funded primarily by voluntary donations and are a leader in bringing new ways for members of the public to engage with the brand through Digital Channels like Amazon Alexa.
Taking into account the massive rise in adoption of smart speakers and voice technology in 2021, the RSPCA decided to launch services on Amazon Alexa and Google Assistant as a new way to reach and educate users, and drive charity donations from members of the UK public.