Super Charge Your Call Centre with AI from Zendesk
AI Handles the Routine, Your Team Tackles the Complex.
Your Call Centre staff can now deal with customers using industry leading AI from ZenDesk.
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Let the experts at Voxly Digital handle the complexities of ZenDesk installation and management.
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Resolve Issues Faster. Reduce Call Handling Time.
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Drive First-Call Resolution.
Why Invest in AI for your Call Center?
Use Next-Gen AI from Zendesk to Deliver Amazing Customer Support
Zendesk streamlines call center operations by centralizing customer interactions across multiple channels into a unified platform, improving agent efficiency.
Additionally, it offers robust analytics and reporting, enabling call centers to optimize performance and enhance customer satisfaction.
Zendesk's AI copilots provide real-time, contextually relevant suggestions and automate routine tasks, allowing agents to resolve customer issues more efficiently.
These AI tools streamline workflows by guiding agents through complex interactions, ensuring consistent and high-quality customer experiences.
Make Agents into Super Agents with AI Copilots
Zendesk streamlines call center workflows by providing agents with quick access to customer information and knowledge bases, enabling faster issue resolution.
Additionally, features like call routing and automation direct calls to the most qualified agents, minimizing transfer times and hold times.
